The LMI
Guarantee
If the LMI Process Doesn’t Foster Stronger Leadership, You Don’t Pay
We have such strong faith in the LMI Process – a process discovered, developed and tested by our founder Paul J. Meyer – that we’ll fully refund your investment in an open public program if you don’t believe you’re seeing marked personal or employee improvement.
You came to us for help and at the end of the day, we’re only happy if you’re happy. We told you the LMI Process would work and we truly believe our developmental programs are cutting-edge and industry-leading programs that get incredible results. We know we can help you, but our guarantee exists to ease your mind and make the decision to work with us that much easier. With the guarantee, what do you have to lose?
The Fine Print:
The guarantee itself offers a full refund of your investment to LMI in an open public program. This requires that you attend all scheduled sessions, complete all assignments and actively participate in the LMI Process as outlined in the signed Mutual Commitment Agreement. After all, the LMI Process is not a magic elixir – it does require your time, energy and hard work to achieve optimal results. However, if, by mid-term of your program, you’ve fulfilled your obligation and completed all tasks to the best of your ability but are not demonstrating any behaviour/attitude growth or moving towards the results outlined in the signed Mutual Commitment Agreement, your investment will be fully refunded, upon the return of all material we’ve issued to you.
At LMI, we feel confident in offering our customers this guarantee because we know our process and our developmental programs work. If a guarantee makes it easier for you to commit to working with us, then we’re happy to give you that option in exchange for trusting us with your leadership development.
It is understood that when a company progresses to private in-house work with LMI they are confident in the process; therefore, the guarantee is no longer applicable.